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    • Travel insurance claims
      In case of emergency (illness or accident), please contact us at first:
      0033-148826250 or 0086-400-886-8199 
       
      When you make the call, please mention your name and your passport number, where you are and provide some information regarding your health situation. You could have the claim service and assistance all in Chinese even when you are in Europe.  
       
      Note: Never take any decision on your own either for hospitalization or medical treatment. Under your policy you must always get approval from us first.  
       
      When you purchase the overseas travel insurance from us, we offer you a card including all the necessary information (policy number, insured name and passport number). Please carry it with you during your journey in Europe.
       

    • Make a claim
    • To make a claim call：
    • 400 886 8199
    • Assistance is available on this number 24 hours a day
    • >> How to claim
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